Technical Team Leader & IT Project Manager with comprehensive knowledge of project lifecycles covering requirement definition, design, development, testing and maintenance; implementation of business and process solutions. Proven success in solving problems & major incidents to minimize the negative impact on customer operations and prevent the same incidents with effective root cause investigations. High motivation and significant experience in building successful relationships with internal and external stakeholders. Adept at prioritization, systemic thinking, working under pressure and adapting to changes very quickly..